Manage your quality with the MyQM platform
MyQM offers you a unique and innovative approach, derived from customer relationship management. Its DNA is to engage teams through a quality process which will help your teams to meet your customers expectations. MyQM allows you to elaborate, to synchronize and perform within your teams a quality strategy which will be structured and structuring.
Way more than just a cloud solution, MyQM platform allows you to implement all types of quality processes and strategies.
100% Web-based, SaaS solution, omnichannel (Call, Emails, Chat, Social Network Media, Face-to-face…).
Flexibility in the setup to make sure everyone has access within his own role.
User friendly, intuitive & pragmatic, the MyQM platform is built upon 100% customer relationship DNA.
A simple and efficient reporting which allows you to compare and follow the evolutions of all of your contributors, teams, departments, channels…
MyFOCUS allows you to launch the action plans of your contributors, to prepare each One to One with them on the best possible manner, and to coach them on highlighted subjects.